Privacy Statement

This Privacy Policy explains how we collect, use and protect personal information when you create an account, use our services or visit our site. We take your privacy seriously and set out below the types of information we hold, how we use it and the controls you have over your data.

Types of data we collect

Personal data

We collect information you provide when registering or contacting us, including your name, date of birth, email address, telephone number, postal address and documents needed to verify your identity. We also record account credentials and any correspondence you have with our support team.

Technical data

When you use our site we gather technical information such as IP address, device and browser details, operating system, device identifiers, connection and session data, and pages viewed. This helps us maintain security, improve site performance and detect misuse.

Transactional data

We store details of deposits, withdrawals, bets, gameplay activity, bonuses claimed and payment method information required to process transactions. Transaction records are retained for operational and compliance purposes.

How we use your information

We use data to provide and manage your account, process payments, verify identity, detect and prevent fraud, and comply with legal obligations. Data also helps us respond to enquiries, resolve disputes and improve site functionality. We may use anonymised or aggregated data for analysis and reporting.

Data protection practices

We protect personal data with appropriate technical and organisational measures, including industry-standard encryption for data in transit and secure storage practices. Access to personal information is limited to authorised personnel and third parties who need it to perform services on our behalf.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, provide personalised features, analyse site usage and support security checks. You can manage cookie preferences via your browser settings. Some features may not work correctly if cookies are disabled.

User rights

You have rights to access personal data we hold about you, request correction of inaccuracies, and ask for restricted processing in some circumstances. Where applicable, you may request portability of your data. You can also object to direct marketing and withdraw any consent you have given.

Access, correction and deletion

To exercise your rights or to request access, correction or deletion of your data, contact our privacy team. We will respond within a reasonable period and provide the information required by law. We may keep certain records where retention is required for legal or regulatory reasons.

Information sharing and third parties

We may share data with service providers such as payment processors, identity verification services, fraud prevention agencies, hosting and analytics providers, and regulatory or law enforcement bodies where required. Where we share data, we require partners to protect personal information and only use it for agreed purposes.

Privacy policy updates

We may update this policy from time to time. Any material changes will be notified on our site and, where appropriate, by email. For questions or requests about your personal data, contact [email protected].